SHIPPING & HANDLING

 

SHIPPING & HANDLING

Orders may take up to 2-3 weeks to arrive. Orders may arrive sooner depending on immediate availability of ordered items. Currently we do not offer expedited shipping.

 

We currently ship within the United States and to the following countries: 

 

Åland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bouvet Island, Bulgaria, Canada, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Vatican City, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Mayotte, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Réunion, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Turkey, Ukraine, and the United Kingdom.

 

Flat shipping rates are applied for all domestic and international orders.

 

Afro Culture Market is not responsible for lost or stolen items during the shipping process. In the case of a lost or stolen package please contact the carrier directly. Once the order is in possession of the carrier we're unable to retrieve or modify your order. Afro Culture Market is unable to replace items that are stolen or lost by the post office or mail carrier. We will however, do everything in our power to assist you!

 

Major holidays typically increase shipping times. Please be mindful that we have a limited staff that does not work on these days as we feel they deserve to spend time with their families during these times.  

 

Please note during sales & promotions, processing times may increase as order influx increases at those times. Please allow up to 5 business days to receive a response from customer service during this time. We strive to send orders out as quickly as possible and will notify you of any major delays. 

 

INTERNATIONAL CUSTOMERS 

All international orders will be shipped via USPS First Class International. Please note that the typical delivery time will generally be 10-15 days from shipment, possibly longer depending on your country. You will receive a tracking and a customs confirmation number confirming acceptance by the post office to forward onto Customs for international shipment. 

 

Once an order has been shipped from our facility, we are no longer responsible for mail delays and certain other extenuating circumstances are beyond our control (i.e international regulations, customs delays, etc.)

 

Customs fees vary by country. The customer is solely responsible for any customs duties or taxes associated with their purchase.